For upwards of 2 decades, by way of leveraging high quality customer care & their own capacity to help produce comprehensive supplier systems, MTM support clients to successfully carry out their objectives whilst accomplishing their own idea of residential areas without barriers.
MTM has joined with their own clients to be able to put together non emergency medical-related travel with regard to accessing health care care, offering self-sufficiency, and joining community resources.
From state non-emergency health related transportation (NEMT) brokerage to organizing and sending for main transportation companies, MTM is here now to give a range of NEMT Brokerage products and services to tackle the biggest issues within medical-related transportation & Public Transit Services. Their professional services strive to make improvements to member health and wellness outcomes whilst working along with customer objectives, reducing program expenses, as well as increasing satisfaction.
With a wide variety of synchronized, workable transportation products and services, mobility management makes sure every aspect of their passengers’ movement expectations will be fulfilled. MTM educate people on the travel options available, and also enable them to decide on the appropriate form of travel that most closely fits their demands.
Utilizing their detailed understanding of the health related transport solutions sector, MTM’s mobility management model provides an inventive procedure for synchronized area transport.
Your well being and basic safety are a main interest for MTM. As a result of the present Coronavirus outbreak, MTM are sticking to the advice supplied by the Centers for Disease Control.
While interest will continue to increase, mobility management provides a focused solution to unify, control, & coordinate transportation solutions. MTM collaborates together with their customers to give a family of travel solutions & possibilities like:
Pursuing opportunities for grant funding
Educating passengers on & assigning them to the most cost-effective, appropriate mode of transport
Performing education & outreach to explain the travel system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
Diverse travel options & modes
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships
As transportation agencies outsource more services to achieve cost savings, a dedicated Quality Assurance (Quality Assurance) contractor is imperative to accurately track performance metrics, analyze data, & lead the agency and its contractors through continual quality improvement.
Serving as the ears and eyes of the agency a real development of the agency’s very own staff an independent Quality Assurance specialist provides a further tier of impartiality to maintain various other suppliers answerable & proactively handle support & conformity factors. Having practical experience which integrates travel & quality assurance, MTM appreciates just how different facets of Quality Assurance have an impact on any travel departments function, & has a specialized system set up to boost compliance & program development.
Their specialist Quality & Compliance department tracks the supply of over 20 or so mil trips annually by the sub-contracted network of travel service providers, with seven and a half mil telephone calls fielded by their own consumer support centres annually. For each and every of their even more than One hundred legal contracts, MTM have intrinsic quality control processes in place and hold themselves answerable to overall performance specifications and Key Performance Indicators(KPIs).
MTM is a authentic leader in establishing QA procedures intended for the non emergency health-related travel sector, & has effectively integrated these procedures in their own systems for upwards of two full decades. In every single contract MTM run, MTM carries out QA tasks which makes them distinctly experienced to present unprejudiced assessments, analyze system general trends, & report crystal-clear results & recommendations about medical transportation services.
By using a choice of methodologies, guidelines, processes, & paperwork established throughout the last 2 decades and ready to be customized to meet travel agencies particular requirements, MTM is well set up to simplify setup and also make speedy advantageous influences on transit organizations of just about any overall size.
Even more specific for the travel industry, MTM works with travel specialists throughout Maryland & Washington, D.C. to generate focused Quality Assurance solutions. In each case, MTM cooperate with the travel agencies in order to develop all-inclusive solutions which provide control for both Administration & Operations within their paratransit solutions.